Full job description

As a one of our Care Assistants, we expect you to provide personal care and support for our residents, while maintaining high standards of personal hygiene and supervising their daily routine, in order to live a fulfilled life at The Willows. 

You will be able to provide a stable and caring environment while maintaining the residents’ nutritional, emotional, and psychological needs. In addition, you will encourage the residents to express their personal preferences, and retain as much independence as possible, while supporting them with family, social experiences, and values. 

As a care assistant we also expect you to develop a healthy working relationship with managers, and to be a part in staff training and development. In addition, you should be willing to take on other duties when required, ensuring that the Home is kept clean, and is a safe and secure place for the residents, other staff members, and visitors to the Home. 

Responsibilities and duties include, but are not limited to:

• Providing personal care, food nutrition and supervise and monitor daily routine to ensure consistent high standards of resident care is achieved 
• Maintaining confidentiality and discretion in communicating personal matters to senior and other members of staff, and other residents 
• Checking all residents and their rooms on each shift to ensure work has been completed and residents attended to 
• Assisting with care of the dying and any associated tasks and keeping the individual’s dignity and respect 
• Supporting other team members on shift and ensure high standards of care are achieved and staff follow procedure and are safe whilst at work 

We ask that all applicants have their NVQ level 2, and they will be expected to work towards level 3, however full training is provided. Applicants must also have a minimum of 12 months experience in the Care field, with an understanding of health and safety protocols, care of the elderly, the Care Quality Commission, and the Social Care Act. 

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Full job description

Our Domestic Assistants ensure that our care home is a clean and safe environment for our residents and staff. They provide high quality service and high standards of cleanliness, making sure they comply with infection control procedures at all times. 

The key responsibilities of this role include, but are not limited to: 

• Cleaning duties in any area of The Willows Residential Home including inside and outside, garden and other areas as directed by the Home Manager 
• Undertaking laundry duties and ensure there is sufficient personal clothing, bedding and others items are washed, ironed and put away at all times 
• Ensuring that daily and deep cleaning schedules are adhered to at all times 
• Compliance with COSHH and Health and Safety regulations at all times. 
• Ensuring that all cleaning equipment is correctly and safely used and kept in a safe condition 

This role requires someone with exemplary communication skills, both written and verbal, and someone who can carry out instructions accurately. They will have prior cleaning experience and a good understanding of health and safety, and infection control.  

Full job description

The role of Senior Care Worker/Care Team Leader requires someone to professionally lead the care team throughout the day, ensuring that the care service provided is safe, effective, and efficient. The successful applicant will also provide care to residents in accordance with their assessed needs to CQC’s fundamental standards for quality and safety.  

The key responsibilities for this job include, but are not limited to: 

• Provide leadership and support for care staff and act as a champion for residents’ safety and dignity, while maintaining skills and knowledge that care is delivered according to the latest guidelines 
• To manage medication safely and accurately including ordering, booking in, setting up new medication cycle as well as auditing and keeping accurate records. 
• Supervise care staff on a day-to-day basis and through formal supervision processes 
• Liaise with GPs, district nursing teams and other health and social care professionals to ensure that residents receive the medical and clinical support they require 
• Ensure the ongoing safety of residents, staff and visitors through systematic assessment, monitoring and reviewing processes. 

The right candidate will have a minimum of an NVQ level 3 in Health and Social Care, and will have experience of working with older people in a care setting. They will have the knowledge and use of clinical assessment tools, understand the care planning process, and have experience in leading and managing a shift. The candidate should have good supervisory skills, and good communication skills both written and verbal, and should be able to plan and delegate work appropriately.